:: CONSULTING DIVISION ::


Well defined and documented business processes and effectively trained employees are key to the successful implementation of SAP and other enterprise systems. The correlation of business processes and enterprise tools must be firmly understood throughout an organization for a company to positively respond to changing business conditions. To remain competitive, companies must align processes and systems so that employees can work more accurately, efficiently and independently.

Business process modeling ensures that a company's enterprise tools create an infrastructure that positively impacts the company's operational performance. End user education and training of those processes and tools further enhance employee productivity.

Through business analysis, modeling, documentation and end-user tool training, LTC delivers education and training solutions for continuous improvement to transform companies into highly efficient, productive and innovative entities.

Our in-depth experience and knowledge of SAP and other enterprise systems gives us the breadth of understanding to streamline processes and improve operational effectiveness. Specializing in professional business process education, consulting and end-user training, we give companies a competitive advantage by improving employee performance.

Regardless of the enterprise system your company has in place, is implementing, or upgrading our expert team will develop unbiased, business process centered solutions that incorporate each enabling tool your company operates. By mapping system tools to the processes, we integrate business process education into end user training programs that positively facilitate understanding and change.

Our unique end-user methodology approaches each project from the user's perspective and addresses each client's culture using well defined and proven practices that are flexible and measurable. From project planning and analysis to creation of documentation standards and materials, LTC provides end-to-end project management resources and experience that will help your company achieve a positive return on investment. We focus our energy and expertise on designing, developing and delivering high quality solutions that will maximize your investment and influence change within your organization.

Here is a brief sample of our solution components:

• Documentation standards, repository structure and control processes
• Automated documentation and publishing tools, including web-enabled solutions
• Change management communication protocols
• Department and job role identification within business processes and transactions; job aides
• Transaction procedures
• Personalized education and training programs
• Knowledge transfer
• Sustainment processes for long-term maintenance
• Super user/power user program design and program management process
• End user support solutions

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